This article brings you key (usually missing) information you can add to your project brief to create clarity, raise project quality, and increase the delivery speed.
“Every digital project is just a business process optimisation in its essence” – a senior colleague said to me a few years ago while we were discussing functional requirements and system infrastructure for a potential client.
“Of course”, I replied, “it’s so logical that it almost doesn’t need to be mentioned”.
We closed our laptop, ended the meeting, and moved on — but this “obvious point” stayed with me for some time. This slowly became a new paradigm through which I began observing upcoming projects.
In presales, reviewing client documentation is a day-to-day job. And with the “new paradigm,” I started noticing:
Clients usually focus heavily on what is in scope — tech stack expectations, integrations, phases, feature lists.
And the context around the project often remains on the shelf, waiting for someone to ask.
Across all the documentation I reviewed, one pattern kept appearing — the highest-quality projects have had defined context traits, and I could see it from the very first documentation review.
When creating a project plan proposition, three categories are highly flexible:
All three can be adjusted to create a project of the “same size”. Here’s a plastic illustration:
So when a project brief says: “We need to launch in 3 months, and here are the 20 features,” the request seems simple — propose a plan and team to achieve that.
But here’s where things become interesting and exactly where missing context starts to show.
As we dive deeper into a project, questions naturally emerge — the kind of questions that influence scope depth, team setup, and timelines. For example:
“This is overengineering” – a reader might say. And I fully agree. Overengineering the project brief isn’t the goal. And yes, vendors should bring expertise and make suggestions in uncertain areas. So the real question becomes:
What context could be shared as early as possible to increase project quality without overwhelming the documentation?
Still looking through the “business optimisation” paradigm, here are the top 5 context elements that raise the quality of any project brief and leave space for expert suggestions (even the low-level ones!):
Of course not everyone will always have all the answers; context simply helps us deliver the best possible solution from day one.
Understanding these brings a whole new perspective and creates space for us to apply our expertise in a way that raises project quality while fully addressing actual needs.
Once we know what’s important, it becomes much easier to:
We can answer the deep-dive questions ourselves (because we know what’s most important) and come back with a concrete, realistic project plan instead of guesswork.
And if the context is missing in the brief? No problem. We’ll address it on calls anyway. But think twice, because here’s the value you unlock by defining these upfront:
In other words — the better key info you share, the more value we will create together.
Feel free to reach out to us, kick-start your project, and build something impactful!
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